Check out our list of Web Hosting FAQ, all up to date. Most commonly asked Web Hosting related questions and glossary of web hosting related terms are explained below. Hopefully these answers will help you find the best web hosting company. If you feel that more topics or questions be added, please use our contact us form and let us know. For most of you, a Shared hosting account should suffice.
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Add-on domain
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An addon domain allows you to reach a sub-domain when entering the name of the addon domain into a browser. This means that you can host additional domains from your account, if allowed by your hosting provider. |
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AJAX
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The ASP.NET AJAX framework integrates a set of client script libraries with the server-based ASP.NET platform. It is included as part of ASP.NET 3.5 directly or can be installed as an add-on to ASP.NET 2.0 |
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ASP
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Active Server Pages (ASP) is Microsoft’s first server-side script engine for dynamically-generated web pages |
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Burstable memory
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Burstable memory is the amount you can use if you run out of guaranteed memory but is only available if there is enough free memory on your server. |
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Cloud Hosting
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Cloud hosting is based on the most innovative Cloud computing technologies that allow unlimited number of machines to act as one system. Other hosting solutions (shared or dedicated) depend on one machine only, while cloud hosting security is guaranteed by many servers. The cloud technology allows easy integration of extra resources, such as space or RAM and thus enables website growth. |
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Control Panel
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An online interface often used to facilitate Web site management and editing. Control panels often allow hosting customers to perform basic functions (make changes, check data, etc.) without contacting customer service. |
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Disk space
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Disk space refers the amount of data storage that an account has. This indicates the amount of disk space that will be available to you on the server to hold your web site files. |
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DNS
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In computing, a name server (also called ‘nameserver’) consists of a program or computer server that implements a name-service protocol. It will normally map (i.e. connect) a human-recognizable identifier of a host (for example, the domain name ‘en.wikipedia.org’) to its computer-recognizable identifier (such as the Internet Protocol (IP) address 145.97.39.155), and vice versa. |
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Domain
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Domain names are used to identify one or more IP addresses. Domain names have various suffixes, such as .com, .net, .edu, or.org. |
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Domain transfer
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A domain name once registered for 60 days with a registrar may be transferred to another registrar. This transfer means the new registrar will now maintain the pertinent information regarding the domain and the registrant. |
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Email Alias
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An Email Forwarder/Alias is an email address in which all emails are automatically forwarded to an alternative existing email account. For instance, you may forward all email to user@youdomain.com to user@aol.com. |
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Email Autorespond
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An Autoresponder is an email address that will automatically reply to someone with a pre-determined response. |
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IP
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IP (Internet Protocol Address) is an unique number identifying all devices connected to the Internet. |
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Static IP
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Disk space refers the amount of data storage that an account has. This indicates the amount of disk space that will be available to you on the server to hold your web site files. |
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Merchant Gateway
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When a computer is configured to use the same IP address each time it powers up, this is known as a Static IP address. It is used to access your site without the domain name and some SSL certificate require it |
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MySQL
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Open source database software commonly used to provide e-commerce, transaction processing and dynamic data transfers |
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MSSQL
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This is Microsoft’s SQL database system, and is commonly used in conjunction with ASP and Cold Fusion sites. It is a proprietary system, and must be run on a Windows platform. |
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Parked Domain
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Parked Domains (Domain pointers) allow you to “point” or “park” additional domain names to your existing hosting account. This will allow users to also reach your website when entering the “parked” or “pointed” domain into their browsers. |
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PCI Scanning
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PCI Scanning stands for “Payment Card Industry” scanning. It involves having a PCI ASV (Approved Scanning Vendor) scan any and all IP addresses that the public has access to, related to your website or your site’s transaction process. |
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Shared hosting
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Shared hosting is a type of webhosting when multiple users (sites/accounts) reside on one server, share its resources and have the same operating system. Each account has its own “residence” and cannot be accessed by other users. Shared hosting is a good decision for those who run small business and whose websites don’t require many resources. |
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SSL
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The Secure Socket Layer (SSL) is protocol that encrypts the communication between web browsers and the web servers that host websites. This encryption (normally 128bit) prevents third parties from accessing sensitive information such as bank details, credit card numbers and account transactions. |
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Subdomain
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In the Domain Name System (DNS) hierarchy, a subdomain is a domain that is part of a larger domain. For example, “mail.example.com” and “calendar.example.com” are subdomains of the “example.com” domain, which in turn is a subdomain of the “com” top-level domain |
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Tomcat
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Tomcat is a web container that functions as a web server supporting servlets and JSP. |
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Traffic
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Traffic is also called “bandwidth”, refers to the amount of data that is used when visitors view a website. When visitors browse a website, they are technically requesting and retrieving files from the server. Other factors that contribute the amount of data transfer are FTP upload/download done to the site and the size of emails going through the account. |
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VPS
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A virtual private server (VPS, also referred to as Virtual Dedicated Server or VDS) is a method of splitting a server. It is a cost effective, secure platform made possible by dividing one physical machine into multiple virtual machines. Each virtual server can run its own full-fledged operating system, and each server can be independently rebooted. A VPS provides the features of a dedicated server on a machine that is shared by other customers. Customers therefore get hosting services that are similar to that of dedicated hosting without sacrificing privacy or performance. |
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Web hosting
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A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their own website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity, typically in a data center. |

